Postage and Shipping
* * We are currently closed, and it will not be possible to order during this time. We will re-open on Friday 13th September. * *
UK Postage
Orders are posted in secure packaging using the Royal Mail. We aim to have all orders posted within 3 working days.
We have flat rate postage charges whatever the order size:-
(Please note that postal prices have gone up as of April 2024 in line with the new Royal Mail charges. We do not make money on postage, our charges cover the postage and packaging costs.)
UK 2nd Class - £3.99
UK Royal Mail Tracked 48 - £4.45
UK Royal Mail Tracked 24 - £5.45
Tracked 24 and 48 have the benefit of full tracking, and an expected delivery time sent directly to your email address.
* Our minimum order value is £6.95, this excludes postage.
* FREE POSTAGE *
A UK order over £60.00 will be posted free of charge, using Royal Mail Tracked 48. The postage will be automatically removed when you reach checkout.
Europe, USA and Worldwide Shipping
All parcels will be shipped 'International Tracked', which provides tracking, insurance and is the safest way to send items worldwide. Though this is expensive it will ensure you can track your order at every stage. Delivery to Europe is approx. 5 working days and worldwide is approx. 7 working days.
Shipping charges relate to your order value, the following rates apply:-
|
Order total
£’s
|
Europe
|
USA and Worldwide
|
|
0 – £15.00
|
£14.95
|
£19.95
|
|
£16.00 – £35.00
|
£17.95
|
£24.95
|
|
£36.00 +
|
£20.95
|
£29.95
|
Further Information
Fortunately we have very few problems with delivery. Once your order is posted it will be the responsibility of the Royal Mail to deliver. We will always collect a 'proof of posting' receipt for every order which can be used should the need to make a claim arise.
Compensation for loss will not be considered for an item that Royal Mail has not delivered or attempted to deliver until after 15 working days. Please take a look at the Royal Mail website for the most up-to-date information - http://www.royalmail.com/ .
Please don't hesitate to contact us if you need any further information.
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