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Postage and Shipping

UK Postage

Orders are posted in secure packaging using the Royal Mail.  We aim to have all orders posted within 3 working days.  Please note that orders containing a scrapbook album, or that weigh over 2kg will be posted via courier.

We have flat rate postage charges whatever the order size:- 

UK 2nd Class -  £2.95

UK 1st Class -  £3.35

UK 1st Class Recorded Delivery - £4.45

If you choose the recorded delivery option you will have a tracking number, and a signature will be required on delivery.
 
* UK orders over £50.00 will be posted free of charge using either 2nd class recorded delivery or a tracked courier, a signature will be required. The postage will be automatically removed when you reach checkout. *
 
Europe, USA and Worldwide Shipping
 
All parcels will be shipped 'International Airmail Recorded' or 'Airsure', this provides tracking, insurance and is the fastest and safest way to send items worldwide. Though this is expensive it will ensure you can track your order at every stage.  Delivery to Europe is approx. 5 working days and worldwide is approx. 7 working days.  Please note that Scrapbook Albums will only be shipped to UK addresses.
Shipping charges relate to your order value, the following rates apply:-
 
Order total
£’s
Europe
USA and Worldwide
 
0 – £15.00
 
£9.95
£14.95
 
£16.00 – £35.00
 
£14.95
£19.95
 
£36.00 +
 
£19.95
£24.95
 
 
Further Information
Fortunately we have very few problems with delivery.  Once your order is posted it will be the responsibility of the Royal Mail to deliver.  We will always collect a 'proof of posting' receipt for every order which can be used should the need to make a claim arise. 
 
Compensation for loss will not be considered for an item that Royal Mail has not delivered or attempted to deliver until after 15 working days. Please take a look at the Royal Mail website for the most up-to-date information - http://www.royalmail.com/ .
 
Please don't hesitate to contact us if you need any further information.
 
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